What happens if I return an item that doesn’t qualify under your policy?Updated a month ago
We review all returns to ensure they meet our eligibility guidelines.
Items that fall outside of our return or warranty policy — such as worn gear, customized uniforms, or orders returned beyond the allowed window — will not be refunded.
📦 Ineligible items may be returned to the sender, or disposed of or donated at our discretion.
Please ensure your return meets all requirements before shipping anything back.
For guidance, see our Return Policy or contact our support team.
🚫 Chargebacks & Account Protection
We’re committed to resolving issues fairly and encourage customers to contact us directly before disputing a charge. Our team is here to help with order mistakes, including accidental or duplicate purchases.
In the case of club/team orders, any chargeback, dispute, or claim that contradicts our order records may be reviewed and flagged within the club account.
This helps us maintain transparency and protect all parties involved.
Initiating a chargeback without contacting us first may result in:
Delayed resolution
Account restrictions
Notification to your organization (when applicable)