Find answers about order processing, delivery times, shipping costs, tracking updates, and more.
We strive to process and ship all orders promptly. Orders are typically processed within 1-2 business days after payment confirmation. However, during peak seasons or promotional events, there may be slight delays. We appreciate your patience in such
We offer free shipping for orders over $100 dlls within the contiguous United States (does not include Hawaii, Alaska, or US territories). Orders shipped outside the United States are subject to taxes and duties that are paid for by the customer. Fre
If there is a delay in the shipment of your order, please reach out to us with your order number. We can provide you with an update on the status and the anticipated shipping time. Our fulfillment department works on orders by dates and order numbers
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
If you forgot to apply a discount code during your purchase, please contact us with the code details. We will verify and check if we can apply the discount retrospectively to your order.
If you find a similar product at a lower price from a competitor, please provide us with proof of the lower price. We will review and determine if a price match is possible for your purchase.
Your order may have been canceled if an item was out of stock or not in sellable condition, if there was a payment or billing issue, or if a system error occurred (like incorrect pricing). We’ll always notify you promptly and process a full refund if
To check the status of your order, we encourage you to review the order confirmation email you received, which includes a View your order link. Orders typically take up to a specified date range to be processed before shipping. If your order contains