Need to return or exchange an item? Learn how to request a return, what’s eligible, and how we handle damaged or incorrect products.
You can send your return to BBS returns 1723 Webb Dr Norcross GA 30093 Please make sure to include inside your return your order number alongside with instructions on what you wish us to do with your return.
You can send your return to the following address using your favorite carrier. 1723 Webb Dr Norcross GA 30093 Please make sure to include inside your return your order number alongside with instructions on what you wish us to do with your return.
It can take up to 2 business days to be credited into your account. Processing time can vary between banks.
What is your return policy?. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please refer to our detailed return policy here. To be eligible for a return, the item must be in its original co
If you've received an item that doesn't match your expectations, we want to make it right. Please send us a picture of the item you received. Once we've assessed the situation, we will provide you with a return label. When filling out the return form
If you encounter any issues with the quality or durability of our products, such as a defect after first use, we deeply apologize for the inconvenience. To initiate an exchange or refund, please send us pictures of the defective item. Your satisfacti
Customized items are final sale.
If your order tracking indicates delivery but you have not received your package, please check your mailbox and surroundings for any delivery notices. You may need to fill out an affidavit to initiate the process of investigation or replacement.
In the unfortunate event that you receive a defective product, such as cleats that break after one use, please contact our customer service immediately. We may ask you to send the product back to us to evaluate whether a warranty from the manufacture
We’re always happy to help and encourage all customers to contact us first to resolve any order concerns. Filing a chargeback without reaching out may result in delayed resolution, account restrictions, or loss of club order privileges. You can revie